See It To Be It Spotlight

Crystal Hartman

Haystack Solutions

Chief Executive Officer

Crystal Hartman shares how startup grit and a human-centered mindset have shaped her cyber journey...

I got into cyber through…My journey into cybersecurity began in 2018 during my previous role—ironically, as a customer of Haystack Solutions. Cyber wasn’t a career path I had ever considered, and to be honest, my first year felt like an uphill battle. Trying to make sense of the 1s and 0s, endless acronyms (APT, TTPs, SOC, MFA, IDS, TLP, IOCs, etc.), and the complex relationship between the public and private sectors in cyber threat intelligence and information sharing gave me the worst headache. But then, something clicked. I saw firsthand how deeply cybersecurity impacts everyday life and just how easy it is for threat actors to exploit vulnerabilities. That realization changed everything.

I knew this was a space where I could make a real difference. From that moment on, I became both fascinated—and, truthfully, a little terrified—by what could happen if people didn’t take cybersecurity seriously. That curiosity and sense of responsibility have fueled me ever since.

But, what truly keeps me going every day is the opportunity to help others break into this field, especially those from unconventional backgrounds. Seeing people discover their potential in cybersecurity—and knowing I played a part in that—makes it all worth it.

For me, a positive cyber mindset is…always being open to learning and having the drive to know more. Cybersecurity is an ever-evolving field, and the best professionals I’ve met are the ones who stay curious and never stop asking questions.

What did you enjoy most about being a part of UWIC? The meaningful connections, and the opportunity to create a real impact in the cybersecurity community. UWIC brings together passionate professionals who are all working toward the same goal—making cybersecurity more inclusive, accessible, and effective.

What is your favorite part about UWIC? I’ll never forget when Debbie asked us all to introduce ourselves without using business cards. At first, I was completely thrown off—how were we supposed to network without the usual exchange of titles and companies? But, then I realized how much more we genuinely listened to each other and engaged in real conversations. It was a powerful reminder that relationships are built on human connections, not just job titles.

The skills and experience that helped me transition to a career in cyber are…I’ve always been an entrepreneur at heart, primarily supporting founders in their startup journeys. I fell in love with the process—the ability to pivot when needed, brainstorm bold ideas, and embrace an agile mindset. I thrive in chaos, so a traditional 8-to-5 job was never for me.

The skills I’ve gained through navigating failures, getting stuck, pivoting, and working through the unknown have been invaluable in cybersecurity. This field is unpredictable, constantly evolving, and demands adaptability—much like the startup world. My strong analytical skills and deep, exhaustive research habits keep me curious and engaged. In cybersecurity, what you know today might be outdated by tomorrow, and that challenge is what keeps me in the game.

Beyond the technical side, my journey has made me deeply fascinated by the role of cognitive science in cybersecurity—how innate strengths shape success in this field and why a human-centric approach is so critical. Discovering the intrinsic strengths in individuals and seeing how those talents align with different cybersecurity roles has become one of my greatest passions. I love helping others thrive in an industry where I once wasn’t sure I belonged, proving that there’s a place for everyone with the right mindset and skills.

My top tip to those interested in transitioning to a career in cybersecurity is…don’t underestimate the value of the skills you already have. Cybersecurity isn’t just about technical expertise—it needs strategic thinkers, problem-solvers, analysts, leaders, creatives, and innovators.

Whether your background is in business, education, law, or the arts, there’s a place for you in cyber. The key is recognizing how your strengths—whether in strategy, development, leadership, analytics, or creative problem-solving—can transfer into this space. Cyber is dynamic and ever-changing, and diverse perspectives are what make it stronger.

I would tell my younger self…trust yourself more. The unconventional path you’re taking—the one that doesn’t always make sense to others—is exactly what will set you apart. Embrace the chaos, lean into your strengths, and don’t be afraid to take up space in rooms where you feel like you don’t belong. You’ll soon realize that the things that make you different are actually your greatest assets. Oh, and cybersecurity? It’s going to become your thing—who would’ve thought?

The quote I live by… and the next question go hand in hand…I have 2 quotes I live by, both from my favorite book and recommended read, The 7 Habits of Highly Effective People:

“To begin with the end in mind means to start with a clear understanding of your destination. It means to know where you’re going so that you better understand where you are now and so that the steps you take are always in the right direction.” — Stephen R. Covey

“Renewal is the principle—and the process—that empowers us to move on an upward spiral of growth and change, of continuous improvement.” — Stephen R. Covey

My recommended read is…The 7 Habits of Highly Effective People by Stephen R. Covey. I first read this book in college, and it has stuck with me ever since. It’s more than just a book—it’s a mindset shift. Covey’s principles, especially “Begin with the End in Mind” and “Sharpen the Saw,” have shaped how I approach leadership, decision-making, and personal growth. No matter where you are in your journey, this book offers timeless lessons that help you navigate challenges with clarity and purpose.

My inspiration is…people who break through barriers and challenge the status quo. I’m inspired by those who see potential in others, create opportunities, and aren’t afraid to do things differently. That’s what drives me—helping people discover strengths they didn’t even realize they had.

What I most want to be remembered for is…making a real impact—both in cybersecurity and in the lives of the people I’ve worked with. I want to be remembered for pushing boundaries, creating opportunities, and helping others see their own potential.

But more than that, I want to be remembered for changing the trajectory of lives. I truly believe that even the smallest act of kindness, encouragement, or support can create a ripple effect—one that not only impacts an individual but extends to the lives they touch in the future. If I can inspire just one person to step into a space they didn’t think they belonged in, and they, in turn, do the same for someone else, then I’ve done something truly meaningful. The butterfly effect of empowerment is real, and I hope to leave a lasting imprint by paying it forward.